KATIE ROSBROOK – PATIENT CARE MANAGER
Katie has been with ICLS for over a decade and has experience working in all departments from Clinical Trials to Plastic Surgery, but has progressed to Patient Care Manager due to her hard work, team-oriented attitude and dedication to superior patient care. She is always looking at the newest comprehensive physician-grade skincare to treat our patient’s skin concerns and as a certified Plastic Surgical Skincare Specialist and self-proclaimed “product junkie”, her recommendation skills are unmatched.
Katie spends her off-time with her “fur-baby” husky, Maverick, enjoying hiking, swimming, and long car rides!
KELLI MRAUD, RN – INJECTOR & CLINICAL MANAGER
Kelli has been a nurse at ICLS for a very long time and has played an instrumental role in developing the Skin Spa. She leads the nursing team and also specializes in all of our injectables including BOTOX®, Dysport®, Fillers, Selphyl® and Sculptra® to name a few. She is a sought-after injector and is often asked by industry professionals to speak and train other injectors in the field. Kelli has traveled the world to learn from the best and perfect her skills. She has visited, Bangkok, Hong Kong, Sydney, and Amsterdam, to name a few destinations. She listens and assesses her patient’s individual needs and with her expertise, is able to achieve beautiful, natural-looking results. Kelli is not only on-trend when it comes to her wardrobe, she knows skin better than most and we look to her for expertise and knowledge when it comes to the ever-changing skincare landscape.
SARAH MOOREHOUSE – PATIENT CO-ORDINATOR & SKINCARE SPECIALIST
Sarah is a part of our Skin Spa team here at ICLS. With a background in Makeup and Esthetics, Sarah has become one of our Skin Care Specialists. Delivering the ultimate customer service experience, Sarah is committed to exceeding the expectations of all patients here at ICLS. You can count on Sarah to help provide you with a customized skin care regime to suit your skin care needs and wants. She will impress you with her attention to detail and professionalism. As a dedicated educator, Sarah presents at all of our staff skin care meetings to ensure our ICLS team members are up to date on the newest and most appropriate skincare.
Sarah loves to keep busy outside of ICLS, in the gym, on the volleyball court and especially on the golf course. We can’t forget to mention her love for her two cats Sophie and Jeter.
Call Sarah: 905.842.2262 Ext: 287
JASMINE AULT, PATIENT CO-ORDINATOR & SKINCARE SPECIALIST
Jasmine, our latest skin care specialist to join the team in the Skin Spa comes from a colourful background of communications, fashion, beauty and blogging. Jasmine brings a fresh and exciting approach to the Skin Spa and prides herself on being approachable, understanding and caring. Jasmine promises to always ensure your experience in the Skin Spa and ICLS as a whole is as close to perfect as possible. Jasmine will put a smile on your face every time you enter the Skin Spa.
In her spare time, Jasmine loves to travel, obsesses over fashion and makeup and tries to get in the gym whenever she can’t come up with a good excuse to take a rest day.
Call Jasmine: 905-842-2262 ext. 298
CINDY KUPRENAS, RN – LASER SPECIALIST & TECHNOLOGY TRAINER
Cindy is an incredible and valuable member of our team and has been with ICLS for over 10 years. She knows all there is to know about the lasers in which she specializes including Profractional and Non-surgical Fat Reduction procedures such as CoolSculpting. In fact, Cindy is set to travel to San Francisco in 2014 to attend CoolSculpting University, which is a specialized training program for advanced use of the technology. She is also highly-skilled and very well-known for her work in sclerotherapy (treatment of leg veins). Patients absolutely love her knowledge and familiarity with all of our technologies and constantly seek her expertise.
Cindy conducts most if not all of our in-house procedural training for new staff and clinic updates. With her vast knowledge and broad skill set, we constantly look to her for new ways to help our patients achieve their ultimate goals. Cindy has the biggest heart and has even welcomed fostered animals into her home.
JENNIFER BONADONNA, RPN – LASER SPECIALIST
We like to refer to Jennifer as our Skin Guru. She knows everything there is to know about the newest, safest, most effective skincare treatments to treat almost any concern. Jennifer specializes in all laser based technologies including Fraxel®, Thermage®, Ultherapy®, CoolSculpting and Laser hair removal to name a few. Jennifer has traveled to San Francisco to attend The CoolSculpting University, which is a specialized training program for advanced use of the technology.
Jennifer prides herself on her genuine approach to care, providing the most honest, educated information to her patients. Her passion for food makes Jennifer an amazing cook and we are constantly asking her for the latest and greatest recipes!
BECKY COLLINS, RPN – INJECTOR SPECIALIST
Becky started her nursing career conditioning rehab patients in hospitals and is now meeting with patients for their skincare needs. She is consistently on the cutting edge of new products and learning new techniques that her patients are looking for as she is passionate to get them their desired results. She has travelled the globe to hone her injectable skills and has visited Beverly Hills and even Paris!
Becky is a self-proclaimed, shop-a-holic and is always willing to keep us up to date on any make-up, skin care or fashion trends.
CHER BESSER, RPN – INJECTOR & LASER SPECIALIST
Cher comes to us with a strong background in skin care, being an esthetician in her previous role. Her vast knowledge of the esthetic industry and her devotion to delivering excellent customer service makes her a great fit in our Skin Spa. She is very passionate when it comes to patient care and is excellent at assessing the overall needs of her patients.
Cher enjoys reading books and listening to music. She feels that music is a very big part of her life and can really affect a person’s mood and outlook.
STEPHANIE SINCLAIR, RPN –INJECTOR & LASER SPECIALIST
Stephanie covers all of her bases when we talk about her specialties. She truly can do it all! Stephanie specializes in a variety of injectables including BOTOX®, Dysport®, Princess fillers and Juvéderm® to name a few. She is also highly sought after for her work in sclerotherapy (treatment of spider veins in the legs) as well as all laser technologies including laser hair removal, tattoo removal, IPL, fractionated laser like Fraxel® and non-surgical fat removal like Coolsculpting. Her real passion is definitely injectables, along with non-surgical fat reduction and skin tightening procedures such as Ulthera, and has had extensive training through industry events and in-house training. Stephanie traveled as far as Western Canada and California to visit some of the top physicians in the field. She also attended Toronto’s Nurse FACE meeting, which is an invite-only event for specialized and advanced techniques.
ABI CHOW, RN – INJECTOR SPECIALIST
Abi began her career at ICLS, working with Dr. Sapra in Dermatology. She quickly discovered a passion for assessing patients on a global level and advanced to one of Skin Spa’s most skilled nurse educators and injectors. Abi’s aesthetic eye allows her to look at patient concerns and address it at all levels, in a gentle and natural way. Abi has traveled around the globe to learn from a variety of specialists including the world-renowned injector, Dr. Rebecca Fitzgerald in Beverly Hills, Laser Guru Dr. Henry Chan in Hong Kong and most recently, Ultherapy specialist, Dr. Sabrina Fabi in San Diego. She also attends annual Nurse FACE meetings, which are an invite-only meeting for specialized techniques.
LINDSAY GIBSON, RPN – LASER SPECIALIST
Lindsay comes from a very strong background Dermatology. She has an extensive knowledge of common skin concerns and how to combine effective treatments with Dermatology-Grade Skincare that enhance and maintain results. Lindsay has a passion for the science behind technology and is able to recommend and perform treatments that give an all-encompassing natural result.
Lindsay enjoys the outdoors and loves to spend time and her cottage and with Watson and Ben, the feline loves of her life!
LORRAINE CRUZ, RPN – LASER SPECIALIST
Lorraine is an ICLS veteran and worked with Dr. Sapra in Dermatology several years ago. She has a background in both medical and cosmetic dermatology. Being driven by a zest for learning, she enjoys attending various technology courses to stay up to date with the latest and greatest non-invasive treatments. Lorraine has a passion for assisting and advising her patients in looking as great as they feel. Her hobbies include the love of the outdoors- hiking, traveling, fashion, and shopping.