ROXANNE MARSH – PATIENT CARE MANAGER
Roxanne is both organized and efficient and prides herself on ensuring that she and her team deliver the best possible patient experience. Roxanne is a familiar face you can expect to see on the day of your consultation and has a warm demeanor that many people say is like talking to a close friend. Equipped with an extensive knowledge in the fields of business and plastic surgery, she works exhaustively to elevate each person she meets to the “ICLS Experience” and listens closely to the wants and needs of each patient and team member. Now, it sounds like Roxanne is all business, but you would be surprised to learn that not too many years ago she purchased a round-trip world ticket and travelled for a full year before settling down in Canada! She now lives here with her husband and two adorable little boys.
Call Roxanne: 905.842.2262 Ext: 231
BRENDA WRIGHT, RN – SURGICAL CARE SPECIALIST
All of Dr. Khanna’s patients come to know Brenda very well. With over 25 years of experience in nursing (almost half of which has been with the ICLS Family!) Brenda ensures that you are cared for in the days, weeks, months and even years after your surgery. She is passionate about celebrating her patients’ results and has a vast level of knowledge when it comes to surgical recovery. Although she insists on giving patients her contact information for after-hours questions, Brenda does allow some downtime for herself on occasion. She loves the “cottage on wheels life” with her son and family and you will usually find her tiny Chihuahua, “Pipsqueak”, by her side.
ASHLEY LYMER – SURGICAL CARE COORDINATOR
Bringing extensive experience in the industry, Ashley goes above and beyond to meet the needs of her patients when it comes to planning the beginning steps of their ICLS surgical experience. From deciding to book your surgery, to working out all of the logistical steps needed to get there, Ashley is there to guide you all the way. Outside of the office Ashley is an avid fitness and sports seeker but because life is ALL about balance you may also find her curled up on the couch with her hubby and a glass of wine. Like many of the ICLS pet-loving population, Ashley is mildly obsessed with her French bulldog Gronkowski!
Call Ashley: 905.842.2262 Ext: 291
MELISSA KROUSE, RN – OPERATING ROOM MANAGER
Melissa is one of the newest member of the ICLS Team coming to us with over 25 years of Nursing experience in both Hospital and Clinic Settings. Her calm, friendly demeanor, attention to detail and unwavering focus on patient safety, ensure your surgical experience is exceptional. You will be greeted by her smiling face and colourful scrub hat on the day of surgery. Working alongside Dr. Khanna, she ensures the Operating Room experience not only meets your expectations but exceeds them. When Melissa is not in the OR, she can be found caring for her urban farm or working on restoring her 175 year old Historic Home in Niagara Wine Country with her husband and three kids.
Call Melissa: 905.842.2262 Ext: 290
ZELIA MONTESANO, RPN – OPERATING ROOM
Zelia has an amazing background in surgical nursing with 25 years of experience under her belt in both Canada and the U.S. As Dr. Khanna’s right hand lady in the Operating Room, she is always ready to greet you with a smile and seems perpetually in a good mood (how does she DO THAT?). You will always feel comfortable walking into the OR when you meet her. Very family oriented, Zelia loves to travel and spend time with her family and loved ones.
CATHY YOUNG, RN – OPERATING ROOM
A long-time member of the ICLS family, Cathy brings extensive knowledge and experience to your operating room experience. She is friendly, fun and caring, all while keeping an eye to the many details involved in your surgical care. We often look forward to seeing what current fashion she is wearing when she changes out of her scrubs at the end of the day, as she is often as fashion forward as she is bubbly! Cathy loves planning activities with her husband and family and enjoys building memories with them.
KAREN BEAULIEU, RN – OPERATING ROOM
Karen is extremely knowledgeable and her focus on the safety and well-being of our patients is unmatched. Her training has been very intensive and extensive in her years with ICLS and nursing in general.
Karen is definitely a woman on the go. She loves to spend time with her family while also maintaining a healthy lifestyle and enjoying some much needed rest and relaxation on their many travels.
JANETTE MACDONALD, RN – RECOVERY ROOM
Janette originally hails from Scotland where she trained as an RN and since moving to Canada has worked in the ICU at Oakville Trafalgar Medical Hospital for 24 years. She has gained invaluable experience and offers a wide range of patient care. Her extensive experience shines through in her dedication to the care of our post-surgical patients in the recovery room and has been part of ICLS for many years.
Now, it sounds like Janette wouldn’t have time to fit in her worldly travels but she has quite the impressive passport record! Janette has lived in both China and Romania for 2 years each. When she is not working she is kept busy with her 2 teenage daughter’s dance competitions.
NELLY PALIANTCHEVA, RN – RECOVERY ROOM
Nelly is part of our “Night Owl” team. She, paired along with another nurse, will see to it that your extended stay is not only comfortable, but downright plush. From your initial bed in the Recovery Room, to your own personal suite, to heading home when you’re ready, Nelly will be sure to have you feeling well, nourished and ready to be successful in your surgical journey. Although she strives for a safe and relaxed experience for her patients, Nelly is very busy in her off time with family, as her children actively play multiple sports.