MELISSA DEPACE, PATIENT CARE MANAGER
Melissa comes with an extensive and diverse background working in Business Management, Project Coordination and Customer Care. She is a health and wellness enthusiast with a keen interest and passion for skincare and cosmetics. Outside of the office, Melissa loves spending time outdoors with her dog Moe, practicing yoga and creating healthy recipes in the kitchen!
CHRIS BELSITO – PATIENT CO-ORDINATOR
Chris is one of our resident Brits who, we are proud to say, has been with ICLS for over 2 decades! We absolutely love everything about Chris and so do our patients. She greets every patient with a smile and a friendly hello and she probably has the most recognized voice and face here at ICLS. With an excellent sense of humour, she keeps us laughing, as she tells us the most entertaining stories about the love of her life, a 70 lb Border Collie/Husky cross named Hunter.
LAURA PHILLIPS – PATIENT CO-ORDINATOR
Laura’s education is in journalism. Her favourite part of her studies was interviewing people, learning more about them and relating to them. We believe this is where her passion for individualized customer service started.
After working in the hospitality industry for many years, she transitioned into the spa industry and fell in love with skincare.
Her strong communication skills, creativity and passion for informing the masses transitioned her career into promoting and educating people on skincare and treatment options. When she is not working at ICLS, she enjoys cooking, spending time at the cottage with family and friends and hiking with her Olde English Bulldog named “Sandwiches”.
LANA WILSON – PATIENT CO-ORDINATOR
We are pleased to welcome Lana to our “First Impressions Team”. With her background in business management, patient care, esthetics, health and fitness, we know she brings a lot of valuable experience to ICLS.
Eating well, staying active and taking care of her skin was instilled in her from a young age. She is an Ocean loving water baby and has spent much time in nature, so using the best skin care and sun protection was always a priority.
During the summer months, you’ll find Lana with her two Chihuahuas, enjoying the pool.
Lana is a palliative care volunteer, as supporting others is of great importance to her.
LESLEY MONTERROSO, RPN – DERMATOLOGY CLINICAL MANAGER
Lesley is an integral member of our ICLS team and has found new and innovative ways to elevate our overall level of patient care in our dermatology clinic. As a leader in our Dermatology Department, Lesley ensures Dr. Sapra maintains an efficient schedule and that every patient receives the care and attention needed. Her knowledge of laser technologies is vast, and she prides herself on educating patients in the newest and most effective treatments for their skin concerns. She has an incredible work ethic, and finds passion in helping patients in with all of their dermatological needs.
As a mother of twins, Lesley certainly keeps busy with her beautiful family outside of ICLS.
ANNA TRETTER, RPN – DERMATOLOGY SPECIALIST
She has been working in our Dermatology Department for many years and although she might not be at the clinic every day, she sure does make the most of the time she has with her patients. We sometimes call her Dr. Sapra’s “skincare expert” because our patients appreciate the honest and upfront advice she gives about caring for your skin at home. She really loves to educate patients and is especially passionate about the use of sunscreen.
Anna grew up in Owen Sound on a beautiful century farm. She loves the outdoors, spending time with family, home remodeling and cooking!
NATHALIA ZAPATA, RPN – DERMATOLOGY SPECIALIST
Nathalia started with ICLS in our recovery room, but thanks to her amazing talent for educating and her efficient work ethic, she is now a part of our dermatology team. Due to the majority of her family working in healthcare, her work has come naturally to her.
Nathalia was born in Colombia where she was a track runner, soccer player and dabbled in Jiu-Jitsu and Tae Kwon Do. As you can gather, Nathalia is an extremely ambitious and active young woman which makes her a wonderful addition to our ICLS family.
LAURA DALLICARDILLO, RPN – DERMATOLOGY SPECIALIST
Laura initially started with our ICLS team as a Patient Coordinator for our plastic surgeon, Dr Julie Khanna. During this time she discovered her true passion, nursing! Laura took time away from ICLS to pursue her dream and we could not be more thrilled to have her back with us and this time to be a part of our Dermatology team, working with Dr. Sapra.
Outside of the office, Laura is known to be able to throw a strike or two when it comes to bowling. She also loves a good board game, going to concerts, spending time with family and friends and we can’t forget her fur-baby, Molly.
JOELLE SCHUTTE, RPN – DERMATOLOGY SPECIALIST
Joelle started her career working in Aesthetics and then decided to return to school to become a nurse. After graduation, she started with ICLS as an overnight nurse in the recovery suites. Shortly after, Joelle followed her love of skincare and became a part of the Dermatology team and this is where her passion is.
Outside of work, Joelle enjoys family vacations to warm destinations as well as doing Yoga and taking walks with her son and Golden retriever.