LESLEY MONTERROSO , RPN – DERMATOLOGY CLINICAL MANAGER
Lesley is an integral member of our ICLS team and has found new and innovative ways to elevate our overall level of patient care in our dermatology clinic. As a leader in our Dermatology Department, Lesley ensures Dr. Sapra maintains an efficient schedule and that every patient receives the care and attention needed. Her knowledge of laser technologies is vast, and she prides herself on educating patients in the newest and most effective treatments for their skin concerns. She has an incredible work ethic, and finds passion in helping patients in with all of their dermatological needs.
As a mother of twins, Lesley certainly keeps busy with her beautiful family outside of ICLS.
CHRIS BELSITO – FIRST IMPRESSIONS SPECIALIST
Chris is one of our resident Brits who, we are proud to say, has been with ICLS for over 2 decades! We absolutely love everything about Chris and so do our patients. She greets every patient with a smile and a friendly hello and she probably has the most recognized voice and face here at ICLS. With an excellent sense of humour, she keeps us laughing, as she tells us the most entertaining stories about the love of her life, a 70 lb Border Collie/Husky cross named Hunter
MARIE MAGENNIS – FIRST IMPRESSIONS SPECIALIST
Marie is a graduate of Conestoga College with a diploma in Business Administration Management. She also has her Certificate of Qualification from the Ministry of Training Colleges and Universities for hair styling and aesthetics, and has been working in the beauty industry for over 12 years. She has a thorough knowledge in both skin care and all the services that ICLS offers. She takes pride in helping people and strives to make sure all our patients are well taken care of. In her spare time, you can find her exploring many different activities from baseball to dodge ball, biking and hiking and a little yoga from time to time.
COURTNEY COPOC – FIRST IMPRESSIONS SPECIALIST
Courtney’s bubbly and caring personality makes her a natural fit to the ICLS team. With years of experience in customer service, health and wellness, she is sure to make each patients experience at ICLS memorable. With her multitasking abilities, positive attitude and genuine love for helping people she loves her job at ICLS and the Skin Spa. Courtney is a self proclaimed world traveler as she recently returned from backpacking overseas for nearly 2 years exploring Australia, Asia, and Europe. Outside of work she is busy with fitness, pursuing her second degree, and spending time with friends.
LAURA PHILLIPS – FIRST IMPRESSIONS SPECIALIST
Laura’s education is in journalism. Her favourite part of her studies was interviewing people, learning more about them and relating to them. We believe this is where her passion for individualized customer service started.
After working in the hospitality industry for many years, she transitioned into the spa industry and fell in love with skincare.
Her strong communication skills, creativity and passion for informing the masses transitioned her career into promoting and educating people on skincare and treatment options. When she is not working at ICLS, she enjoys cooking, spending time at the cottage with family and friends and hiking with her Olde English Bulldog named “Sandwiches”.
ANNA TRETTER, RPN – DERMATOLOGY SPECIALIST
She has been working in our Dermatology Department for many years and although she might not be at the clinic every day, she sure does make the most of the time she has with her patients. We sometimes call her Dr. Sapra’s “skincare expert” because our patients appreciate the honest and upfront advice she gives about caring for your skin at home. She really loves to educate patients and is especially passionate about the use of sunscreen.
Anna grew up in Owen Sound on a beautiful century farm. She loves the outdoors, spending time with family, home re-modeling and cooking!
SHIRLEY WONG, RPN – DERMATOLOGY SPECIALIST
Shirley has been part of the ICLS family for quite some time. She has become one of the key members of our Dermatology clinic team. Prior to ICLS, she worked in customer service and we all agree that this is where she definitely shines! Shirley perfectly represents the overall culture of ICLS and what we wish to offer to our valuable patients.
Shirley definitely has a busy life outside of the office, but somehow finds a way to balance it all! She just recently found a passion for sailing, which is perfect considering her love for travel.
NATHALIA ZAPATA, RPN – DERMATOLOGY SPECIALIST
Nathalia started with ICLS in our recovery room, but thanks to her amazing talent for educating and her efficient work ethic, she is now a part of our dermatology team. Due to the majority of her family working in healthcare, her work has come naturally to her.
Nathalia was born in Colombia where she was a track runner, soccer player and dabbled in Jiu-Jitsu and Tae Kwon Do. As you can gather, Nathalia is an extremely ambitious and active young woman which makes her a wonderful addition to our ICLS family.
JAMI KISAC, RPN – DERMATOLOGY SPECIALIST
Having already pursued careers as both dental hygienist and a paramedic, Jami proves that the third time really is a charm with her new found career as a registered practical nurse. Jami believes she has found her passion in nursing and we couldn’t agree more! She is one of our leading skincare experts at ICLS and a big favourite with our dermatology patients.
Jami loves to stay healthy and active with outdoor hikes, long walks down the beach with her adorable Shih Tzu and kicking it up a notch with kickboxing classes but not before heading out for an exciting ride on her dirt bike.
TRACY BALAKA, RPN – DERMATOLOGY SPECIALIST
Tracy comes to us with over 20 years of nursing experience in sectors that include acute care, DOC in a retirement home and community outpatient clinical nursing for CCAC. Her knowledge of different sectors in health care is vast and makes her a very versatile, competent health care professional and a valuable addition to our dermatology nursing team.
Outside of ICLS, Tracy continues her passion for care with her love for animals, especially with her 2 rescue cats Tiger and Dexter.
MELANIE WYSE, RPN – DERMATOLOGY SPECIALIST
Melanie joined our dermatology nursing team with a true passion for helping others. She is very patient centric and really takes the time to educate on all their dermatological concerns and recommended treatment plans.
In her down time, Melanie can be found taking long hikes with her husband and her new puppy or spending time with her family kicking butt at her favourite board games like Clue and Sorry.
SARAH MCNEICE, RPN – DERMATOLOGY SPECIALIST
Sarah brings to ICLS, experience in long term care and occuloplastic surgery. Sarah prides herself on her work ethic and patient centered care. We are excited to have her join our dermatology nursing staff as she is extremely enthusiastic and has a lovely demeanour.
Outside of her work life, Sarah enjoys trying out new restaurants and coffee shops with her newlywed husband. You can also find her going on long hikes and exploring waterfalls in her spare time.
LAURA DALLICARDILLO, RPN – DERMATOLOGY SPECIALIST
Laura initially started with our ICLS team as a Patient Coordinator for our plastic surgeon, Dr Julie Khanna. During this time she discovered her true passion, nursing! Laura took time away from ICLS to pursue her dream and we could not be more thrilled to have her back with us and this time to be a part of our Dermatology team, working with Dr. Sapra.
Outside of the office, Laura is known to be able to throw a strike or two when it comes to bowling. She also loves a good board game, going to concerts, spending time with family and friends and we can’t forget her fur-baby, Molly.