MELISSA DEPACE, PATIENT CARE MANAGER
Melissa comes with an extensive and diverse background working in Business Management, Project Coordination and Customer Care. She is a health and wellness enthusiast with a keen interest and passion for skincare and cosmetics. Outside of the office, Melissa loves spending time outdoors with her dog Moe, practicing yoga and creating healthy recipes in the kitchen!
CHRIS BELSITO – PATIENT CO-ORDINATOR
Chris is one of our resident Brits who, we are proud to say, has been with ICLS for over 2 decades! We absolutely love everything about Chris and so do our patients. She greets every patient with a smile and a friendly hello and she probably has the most recognized voice and face here at ICLS. With an excellent sense of humour, she keeps us laughing, as she tells us the most entertaining stories about the love of her life, a 70 lb Border Collie/Husky cross named Hunter.
LAURA PHILLIPS – PATIENT CO-ORDINATOR
Laura’s education is in journalism. Her favourite part of her studies was interviewing people, learning more about them and relating to them. We believe this is where her passion for individualized customer service started.
After working in the hospitality industry for many years, she transitioned into the spa industry and fell in love with skincare.
Her strong communication skills, creativity and passion for informing the masses transitioned her career into promoting and educating people on skincare and treatment options. When she is not working at ICLS, she enjoys cooking, spending time at the cottage with family and friends and hiking with her Olde English Bulldog named “Sandwiches”.
ERIN TIPPER – PATIENT CO-ORDINATOR
Erin has an education in Sociology and Speech Therapy. She brings with her a heart that is passionate about the wellbeing of people in her community.
Erin has administrative experience from Regional offices as well as Medical Clinics. At ICLS Erin loves the interaction with patients as well as seeing their results and the impact this has on their lives.
Outside of the office, Erin loves to take her nephews on day trips, and will also spend time with her friends and family whenever she gets the chance.
LANA WILSON – PATIENT CO-ORDINATOR
We are pleased to welcome Lana to our “First Impressions Team”. With her background in business management, patient care, esthetics, health and fitness, we know she brings a lot of valuable experience to ICLS.
Eating well, staying active and taking care of her skin was instilled in her from a young age. She is an Ocean loving water baby and has spent much time in nature, so using the best skin care and sun protection was always a priority.
During the summer months, you’ll find Lana with her two Chihuahuas, enjoying the pool.
Lana is a palliative care volunteer, as supporting others is of great importance to her.
LESLEY MONTERROSO, RPN – DERMATOLOGY CLINICAL MANAGER
Lesley is an integral member of our ICLS team and has found new and innovative ways to elevate our overall level of patient care in our dermatology clinic. As a leader in our Dermatology Department, Lesley ensures Dr. Sapra maintains an efficient schedule and that every patient receives the care and attention needed. Her knowledge of laser technologies is vast, and she prides herself on educating patients in the newest and most effective treatments for their skin concerns. She has an incredible work ethic, and finds passion in helping patients in with all of their dermatological needs.
As a mother of twins, Lesley certainly keeps busy with her beautiful family outside of ICLS.
ANNA TRETTER, RPN – DERMATOLOGY SPECIALIST
She has been working in our Dermatology Department for many years and although she might not be at the clinic every day, she sure does make the most of the time she has with her patients. We sometimes call her Dr. Sapra’s “skincare expert” because our patients appreciate the honest and upfront advice she gives about caring for your skin at home. She really loves to educate patients and is especially passionate about the use of sunscreen.
Anna grew up in Owen Sound on a beautiful century farm. She loves the outdoors, spending time with family, home remodeling and cooking!
SHIRLEY WONG, RPN – DERMATOLOGY SPECIALIST
Shirley has been part of the ICLS family for quite some time. She has become one of the key members of our Dermatology clinic team. Prior to ICLS, she worked in customer service and we all agree that this is where she definitely shines! Shirley perfectly represents the overall culture of ICLS and what we wish to offer to our valued patients.
Shirley definitely has a busy life outside of the office, but somehow finds a way to balance it all! She just recently found a passion for sailing, which is perfect considering her love for travel.
NATHALIA ZAPATA, RPN – DERMATOLOGY SPECIALIST
Nathalia started with ICLS in our recovery room, but thanks to her amazing talent for educating and her efficient work ethic, she is now a part of our dermatology team. Due to the majority of her family working in healthcare, her work has come naturally to her.
Nathalia was born in Colombia where she was a track runner, soccer player and dabbled in Jiu-Jitsu and Tae Kwon Do. As you can gather, Nathalia is an extremely ambitious and active young woman which makes her a wonderful addition to our ICLS family.
TRACY BALAKA, RPN – SURGICAL & DERMATOLOGY SPECIALIST
Tracy comes to us with over 20 years of nursing experience in sectors that include acute care, DOC in a retirement home and community outpatient clinical nursing for CCAC. Her knowledge of different sectors in health care is vast and makes her a very versatile, competent health care professional and a valuable addition to our ICLS nursing team.
Outside of ICLS, Tracy continues her passion for care with her love for animals, especially with her 2 rescue cats Tiger and Dexter.
SARAH MCNEICE, RPN – DERMATOLOGY SPECIALIST
Sarah brings to ICLS, experience in long-term care and oculoplastic surgery. Sarah prides herself on her work ethic and patient-centered care. We are excited to have her join our dermatology nursing staff as she is extremely enthusiastic and has a lovely demeanor.
Outside of her work life, Sarah enjoys trying out new restaurants and coffee shops with her newlywed husband. You can also find her going on long hikes and exploring waterfalls in her spare time.
LAURA DALLICARDILLO, RPN – DERMATOLOGY SPECIALIST
Laura initially started with our ICLS team as a Patient Coordinator for our plastic surgeon, Dr Julie Khanna. During this time she discovered her true passion, nursing! Laura took time away from ICLS to pursue her dream and we could not be more thrilled to have her back with us and this time to be a part of our Dermatology team, working with Dr. Sapra.
Outside of the office, Laura is known to be able to throw a strike or two when it comes to bowling. She also loves a good board game, going to concerts, spending time with family and friends and we can’t forget her fur-baby, Molly.
TARYN CONRY, RPN – DERMATOLOGY SPECIALIST
Taryn comes to ICLS with nursing experience in a family physician’s office and long-term care. Taryn has a passion for providing great quality care as well as advocating for each and every one of her patients.
In her free time, Taryn enjoys spending time with her family and friends, traveling with her boyfriend, baking her famous pumpkin chocolate chip muffins, and cuddling her dog, Kramer.
JOELLE SCHUTTE, RPN – DERMATOLOGY SPECIALIST
Joelle started her career working in Aesthetics and then decided to return to school to become a nurse. After graduation, she started with ICLS as an overnight nurse in the recovery suites. Shortly after, Joelle followed her love of skincare and became a part of the Dermatology team and this is where her passion is.
Outside of work, Joelle enjoys family vacations to warm destinations as well as doing Yoga and taking walks with her son and Golden retriever.
JULIA KARLOS, RPN – DERMATOLOGY SPECIALIST
Julia joined us as a newly graduated nurse, starting her career in Dermatology. She is a therapeutic communicator who is passionate about helping others. She works to live out ICLS’ values throughout her position as a Dermatology Nurse!
Outside of the office, Julia loves to travel and explore. She has been to multiple countries and is passionate about learning the ins and outs of different cultures! She also spends plenty of time with her energetic bulldog, Reggie.
JENNY REID, RPN – DERMATOLOGY SPECIALIST
Jenny started her career within skin care as a medical aesthetician and soon realized that she wanted to go further with the technology and treatments offered. She then pursued her nursing education with her passion remaining in the Dermatology field. Jenny is a friendly and enthusiastic nurse who strives to educate patients and provide a comfortable and welcoming environment.
In her spare time, Jenny enjoys going on hikes, spending time at the cottage, and being with her husband and son.