Dr. Julie Khanna is the director of Plastic Surgery by ICLS, which is a private, accredited, state-of-the-art facility located in Oakville, Ontario. She joined her husband, Director of Dermatology, Dr. Sheetal Sapra and they’ve been working together since 1996.
Your safety is our top priority at ICLS and Dr. Khanna’s clinic was one of the first and only fully accredited facilities before accreditation even became mandatory. ICLS has a tier 3 level (highest level) of Accreditation – with the Canadian Association for Accreditation of Ambulatory Surgery Facilities (CAAASF). Our facility meets and, in many aspects exceeds, the same standards of safety and patient care as those required in a hospital.
How to Arrange an Appointment
When you are seeking a consultation for your cosmetic plastic surgery needs, you should call us directly at 905-842-2262. You will speak to or receive a call from one of our friendly Patient Care Coordinators and they will book you an appointment and provide you with instructions and a security code so that you may complete your medical intake form on-line at www.icls.ca. This will include a medical history as well as a cosmetic section where you are able to express your concerns. You will then receive a reminder by text or email prior to your appointment. There is a consultation fee for this visit to ensure that your time with Dr. Khanna is secured and that you have her undivided attention. (Please call our office for details on our cancellation policy.)
What to Expect During your Visit
When visiting Plastics by ICLS, you will notice first that you are extremely valued and we appreciate your choosing Dr. Khanna and her team to join you on your surgical journey. Our staff will demonstrate this at every touch point, including offering complimentary WiFi while you are settled in our well-appointed waiting area. Next, you will be escorted into a consultation room and one of Dr. Khanna’s nurses will review your Medical History and address any initial questions or concerns. When you meet with Dr. Khanna, you will be educated on the procedures you are seeking and will learn about options that you may not have even been aware of. At ICLS, we firmly believe that no two patients are alike and that in order to create a tailor-made treatment plan, we have to listen. Clear communication is key and it’s also two sided. Dr. Khanna’s highly-trained team members are extremely knowledgeable and will strive to ensure all of your questions are answered thoroughly in order for you to make an educated decision. All appointments will take place with the utmost confidentiality in a safe, supportive and nurturing environment. Every aspect has been designed with your comfort and well being in mind. Because cosmetic enhancement is such a personal journey, we ensure that each patient receives the highly personalized care and attention and that does not end when your surgery is complete. The relationships that we build with our patients are life-long and we recognize that our continued growth is only made possible by on-going word of mouth from happy, satisfied patients sharing their experiences.
How Do I Book a Follow Up?
Your next appointment is usually booked by one of our Patient Care Coordinators or one of the nurses. If you ever have any questions or concerns, we are always available either by phone or by email at info@icls.ca.
It is our goal to provide you with the best care possible and we strive to achieve that through continued education, staying abreast of new technologies and listening to the ever-evolving needs of our valued patients. We consider it a privilege that you have chosen us to take part in your journey toward better health and a better you.
We appreciate your considering Dr. Khanna and her team of professionals and look forward to meeting you soon.
Thank you.
Sincerely,
The ICLS family
